Frequently Asked Question
Where can I find your products near me?
You can use our Store Locator to find dispensaries near your location that carry our products. If you’re unable to find a product, we recommend contacting the dispensary directly for the most accurate inventory information.
What should I do if my cartridge feels clogged?
Use the preheat setting on your ABX battery (two clicks) to warm the cartridge and take a few short draws to improve airflow. Clean any excess oil from the cartridge and battery connection with an alcohol wipe.
What are the main benefits of ABX vape cartridges?
You can use our Store Locator to find dispensaries near your location that carry our products. If you’re unable to find a product, we recommend contacting the dispensary directly for the most accurate inventory information.
Can I buy your products outside of California?
ABX vape cartridges offer strain-specific, full-spectrum cannabis extracts with true-to-flower flavor and effects with a ceramic core.
How can I ensure the quality of my product?
All products undergo rigorous third-party lab testing to ensure purity, potency, and safety. Our testing ensures that our products are free from harmful contaminants and meet California’s cannabis regulations.
Can I travel with Cannabis products?
It is illegal to travel across state lines or by airplane with cannabis products. Always check local laws before traveling.
What should I do if I have an issue with a product?
We cannot send products or coordinate returns due to state regulations. Each dispensary has its own return and exchange policies, so we recommend contacting the dispensary where you purchased the product for assistance. Be sure to have your purchase receipt and the original packaging when returning a product.
What should I do if I have an issue with a product?
We cannot send products or coordinate returns due to state regulations. Each dispensary has its own return and exchange policies, so we recommend contacting the dispensary where you purchased the product for assistance. Be sure to have your purchase receipt and the original packaging when returning a product.
How can I apply for a job?
Visit the CannaCraft Careers Page to view and apply for open positions. Qualified applicants will be contacted for interviews.
How do I inquire about marketing or event collaborations?
Submit your proposal through our contact form. We review all submissions, but due to the high volume, only those aligned with our priorities will receive a response.
How can I purchase your products for retail or manufacturing?
We appreciate your interest in carrying our products for retail or manufacturing purposes. To explore potential partnerships, please submit your inquiry through our website. Your request will be forwarded to the appropriate team for review and will reach out with further details.
How can I propose a partnership to supply materials or services?
Submit your proposal through our contact form. We review all inquiries and will reach out if there’s a match with our current needs.
How do I contact the press team?
For press inquiries, please send your request via our contact form.
Can I suggest a new product idea?
We welcome product suggestions from our customers. Submit your ideas through our contact form, and if aligned with our product development goals, we’ll reach out for further discussion.
What is the shelf life of your products?
You will find a “best by” date on the package label. The shelf life is about one year, depending on how the product is stored. We recommend you store products in a cool place away from direct sunlight.
Do you have bulk order discounts?
We regret to inform you that we do not offer wholesale or bulk orders for individuals. Our products are available for purchase through our authorized retailers. You can locate a dispensary closest to you by following our store locator.
What’s the recommended dose for ABX Sleepy Time Drops?
ABX Sleepy Time Drops contain approximately 0.7mg of THC per drop, and 33mg of THC in one full 1ml dropper. Onset time and individual response can vary. Start with a low dose — 1 to 2mg, or about 1 to 3 drops — and wait to understand how it affects you before consuming more. Some effects may not be felt for 90 to 120 minutes, so don’t rush! Please consume responsibly.
What are the temperatures on your high-terpene 510-thread vape batteries?
The voltage settings for our high-terpene 510-thread vape cartridges are:
- 2.4V (High)
- 2.0V (Medium)
- 1.6V (Low)
What is vaping?
“Vaping” is short for “vaporization.” It refers to a method of cannabis consumption where the user inhales cannabis “vapor.” To create this vapor, the active compounds in cannabis are heated at low temperatures. Unlike smoking, no combustion or burning takes place at these lower temperatures.
What is the recommended storage for ABX vape cartridges?
Store cartridges upright in a cool, dark place to prevent leakage or degradation.
How is the oil in ABX cartridges extracted?
ABX uses cold-pressed hydrocarbon extraction at subzero temperatures to preserve the cannabinoids and terpenes of the live cannabis flower.
Why did the oil in my vape cartridge darken?
Natural oxidation can cause oil to darken over time. This does not affect the quality or potency of the product.
What should I do if my cartridge leaks or the battery stops working?
We cannot send products or coordinate returns due to state regulations. Each dispensary has its own return and exchange policies, so we recommend contacting the dispensary where you purchased the product for assistance. Be sure to have your purchase receipt and the original packaging when returning a product.
Why do I see ethanol in lab results?
Ethanol is used as a safe solvent during extraction. Any residual amounts are removed, ensuring purity in the final product.
What type of battery should I use with ABX vape pens?
Use our ABX low-temp variable voltage battery for optimal performance. If using another brand, ensure it doesn’t exceed 4 volts.
How are ABX vape cartridges flavored?How are ABX vape cartridges flavored?
ABX cartridges are flavored using only high terpene extract, or sauce, highlighting the flavor of the cannabis flower.